// LEGAL
Shipping Policy
At Let's Go Scrunchies (LGS), we strive to deliver your orders safely and on time.
Processing:5–7 business days
Delivery:6–8 business days
Tracking:via WhatsApp / Email
1
Order Processing Time
- All orders are processed within 5–7 business days.
- Customised or bulk orders may take 10–12 business days depending on design and quantity.
2
Shipping Time
- Standard delivery across India: 6–8 business days.
- Delivery time may vary based on location and courier service.
3
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on select offers or minimum order value.
4
Order Tracking
Once your order is shipped, you will receive a tracking ID via WhatsApp/email.
5
Delays in Delivery
Delays may occur due to:
- Weather conditions
- Public holidays
- Courier partner issues
LGS is not responsible for delays caused by third-party courier services.
6
Incorrect Address
- Please ensure your shipping details are accurate.
- LGS is not responsible for orders delivered to incorrect addresses provided by the customer.
7
Failed Delivery Attempts
- If the courier is unable to deliver after multiple attempts, the order may be returned.
- Re-shipping charges will apply in such cases.
8
Damaged Package
If the package appears damaged, please record an unboxing video and contact us within 24 hours.
By placing an order with Let's Go Scrunchies, you agree to this shipping policy.
Last updated: April 2026 · Let's Go Scrunchies (LGS)